Living Process
Living Process
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Digital, customers, data: the strategy connection that you must understand

Digital, customers, data: the strategy connection that you must understand | Living Process | Scoop.it

"When trying to paint the whole ‘digital picture’ the first question we need to tackle, of course, is: what is digital technology, anyway, and what makes it different from good old IT?"

Living Process's insight:

What digital technology means for business: "a digital strategy is not the same thing as a customer strategy, and it’s not the same thing as an operations and management strategy, nor the same thing as a products and services strategy." Living Process should land squarely in the digital technology space...

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Avoiding a process crisis - CIO New Zealand

This insight cropped up at a recent CIO roundtable as ICT executives from across sectors distilled process management from the sports team that continues to retain a...

Living Process's insight:

At this CIO roundtable discussion, there are some Living Process nuggets, we think. Here's one of them, from Vaughan Robertson: "Processes should not be gated. Put warnings but allow them to override."

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