Living Process
Living Process
What does "living process" mean to you?
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The Eternal Dilemma of Decision Making: Human Judgment or Machine Optimization?

The Eternal Dilemma of Decision Making: Human Judgment or Machine Optimization? | Living Process | Scoop.it

The 21st Century Supply Chain - Perspectives on Innovative (blog)

Living Process's insight:

"when we focus too much on efficiency, processes in fact become rigid and fragile...[there is a] delicate balance between not over simplifying a process so that it can be automated, and therefore provides scale, and given people the flexibility to apply human judgment to situations, and therefore provide flexibility and agility."

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Jean-Marie Grange's curator insight, March 10, 2014 5:38 PM

What is "autonomation", according to Amazon ?  you will find it out in this article...

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CC - change ninjas? How the magic circle firm is shaking up its work processes - Legal Week (blog)

CC - change ninjas? How the magic circle firm is shaking up its work processes - Legal Week (blog) | Living Process | Scoop.it

Applying Continuous Improvement to high-end legal services' is Clifford Chance's (CC's) white paper on the application of lean and Six Sigma...

Living Process's insight:

"legal processes are rarely repetitive or consistent" - not a good reason to NOT try to optimize, these legal folks have decided

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To the back office and beyond: New frontiers for BPM (Transcript)

To the back office and beyond: New frontiers for BPM (Transcript) | Living Process | Scoop.it

"Business Process Management used to be one of the domains of the back office as it helps companies speed up processes like order processing..."


Via Martina Simon
Living Process's insight:

Perspective from E. Scott Menter: "You can even go one step further then this and go directly to your customers and embracing them within your business processes. In a sense you have wrapped your arms around the customer, around the sales person, around the support people and around the back office all through this one solution."

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