Living Process
Living Process
What does "living process" mean to you?
Curated by Living Process
Your new post is loading...
Your new post is loading...
Scoop.it!

To the back office and beyond: New frontiers for BPM (Transcript)

To the back office and beyond: New frontiers for BPM (Transcript) | Living Process | Scoop.it

"Business Process Management used to be one of the domains of the back office as it helps companies speed up processes like order processing..."


Via Martina Simon
Living Process's insight:

Perspective from E. Scott Menter: "You can even go one step further then this and go directly to your customers and embracing them within your business processes. In a sense you have wrapped your arms around the customer, around the sales person, around the support people and around the back office all through this one solution."

more...
No comment yet.
Scoop.it!

CC - change ninjas? How the magic circle firm is shaking up its work processes - Legal Week (blog)

CC - change ninjas? How the magic circle firm is shaking up its work processes - Legal Week (blog) | Living Process | Scoop.it

Applying Continuous Improvement to high-end legal services' is Clifford Chance's (CC's) white paper on the application of lean and Six Sigma...

Living Process's insight:

"legal processes are rarely repetitive or consistent" - not a good reason to NOT try to optimize, these legal folks have decided

more...
No comment yet.