Living Process
Living Process
What does "living process" mean to you?
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Mobile Transformation - Improving and optimizing business processes

Do you already embrace enterprise mobility? We dive into the question how mobility can help your organization improve and optimize its business processes.

Living Process's insight:

This presentation by Olivier Lefevre at Mobile Business Congress neatly ties together the case for mobile apps and the need for good (Living) Processes behind them.

Jean-Marie Grange's curator insight, June 17, 2014 4:39 PM

More efficient processes will have to use mobile, that is a sure thing!!

Self Interest, Rapport and the Big Process Improvement Secret

Self Interest, Rapport and the Big Process Improvement Secret | Living Process |
People optimise their processes around themselves, not their customers. If you want to improve the situation you need to develop some rapport and understand what that self interest is.
Living Process's insight:

You can't fix processes without involving people. And the way to involve people is...well, Squawk Point has an interesting model here.

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